Managing in a Unionized Environment

Course Outline:

Many of the Labour Relations problems encountered by your organization could be minimized or avoided if Managers have a broader understanding of their rights and responsibilities. This one day workshop is aimed at any manager who would benefit from an improved knowledge of the following topics:

  • Management Rights

  • Progressive Discipline
    - What is it ?
    - When must you use it and when do you not?
    - How do you write a letter of discipline?

  • The Grievance and Arbitration Process?
    - What do you do in a grievance meeting?
    - What happens at an arbitration hearing and what should you be doing to prepare if you have to attend?

  • Dealing with common Labour Relations problems such as:
    - Insubordination
    - Drinking/Drugs at the work place
    - Job Posting Grievances
    - Innocent absenteeism
    - Harrasment
    - Non culpable incompetence


This workshop is being presented by Pearlman Iddon Associates, an Ottawa based consulting firm specialising in labour relations matters for management. Mr. Pearlman has been teaching this program since 1985 in both public and in-house sessions. It has been part of the OHA Supervisor Certificate (OHA Series 1) and the program is a standard component for managerial/supervisory training at the City of Ottawa. It is accepted for recertification / continuing education credit by the Human Resources Professional Association, the Council of Health Care Executives and the Massage Therapists Association and can be submitted to other professional organisations for credit, subject to their review.

A certificate of attendance will be issued for 6 hours of training.

This programme is offered as "in house training" at a site of the client's choosing to groups of 8-24 people.

In order to address the specific needs and questions participants, it is suggested that the workshop will be limited to approximately 24 participants.

NOTE: For more information please speak to Dan Pearlman
at 613 327 4673 or